Ensure your receiver’s Infrared (IR) remote control sensor isn’t exposed to direct light. Verify there’s a clear path between the remote and the receiver. Try these troubleshooting steps to control your receiver with the remote: Confirm the batteries are good and inserted in the proper direction. Insert the batteries again and close the battery compartment cover. Press and hold the Power button for three seconds. Open the battery compartment cover and remove the batteries. Might try: Hole the ENTER button and wait for the red light to flash 2 times and release. RF will show up on the screen and then hit OKAY. You might try this: Hit the Mute and Enter buttons at the same time. Unplug your receiver and wait at least 60 seconds before plugging it back in. Remove any objects around your receiver to allow proper ventilation. Make sure the coax cable is connected to the outlet. Make sure your equipment (TV and cable) is properly connected and powered on. 5 Reset the connection between your TV and your receiver. 4 Install any pending app updates and restart your TV. 3 Switch from WiFi to a wired connection. 2 Check your internet connection or WiFi signal. How do I get my TV to unfreeze?ġ Tighten all cables and connections. Press Power on the front panel of your receiver and wait for your receiver to reboot. Unplug the receiver’s power cord from the electrical outlet. Where is the reset button on DIRECTV? Why is my DIRECTV screen frozen? – FAQ How do I get my DIRECTV signal back? Next, make sure your remote is set to control your DIRECTV receiver: At the top of the remote, slide the mode switch all the way to the left to the DIRECTV symbol. How do I fix an unresponsive directv remote? If your remote is not responding, changing channels or adjusting the volume, make sure you have direct line of sight to the receiver. The first action to take with most any symptom is to reboot the device by briefly disconnecting it from its power source. There is something wrong with your receiver or its signal. Why is my DIRECTV screen frozen? There is almost certainly nothing wrong with your screen if it is still displaying a frozen picture.
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